Data Protection & Privacy
Privacy Policy — at1971 Online Casino
Your privacy matters to at1971. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use it, who we may share it with, and the controls you have over your own information. We are committed to handling all personal data with transparency, care, and in accordance with applicable data protection principles.
Section 1
Information We Collect
at1971 collects personal data from you in several ways: directly when you register an account or interact with the platform, automatically as you browse and use our services, and occasionally from trusted third-party sources such as payment processors and fraud-prevention partners. Below is a detailed breakdown of the categories of information we collect.
Account registration data: When you create an at1971 account, we collect your chosen username, mobile phone number (used for SMS OTP verification), date of birth, and any additional profile information you voluntarily provide. This data is necessary to establish and manage your account and to verify that you meet the minimum age requirement of 18 years.
Identity verification (KYC) data: To comply with anti-money-laundering obligations and responsible gaming requirements, at1971 may request copies of government-issued identity documents (such as a National ID card or passport), proof-of-address documents (such as a utility bill or bank statement), and confirmation of mobile wallet ownership. KYC documents are stored securely and used solely for verification purposes.
Financial transaction data: We collect records of all deposits, withdrawals, and wagers made through your at1971 account. This includes transaction amounts in Bangladeshi Taka (৳), timestamps, payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank), and transaction reference numbers. We do not store full payment card numbers — card processing is handled by certified third-party payment gateways.
Device and technical data: When you access at1971 via a browser or mobile device, we automatically collect your IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URL. This data is used for security monitoring, fraud detection, and platform optimisation.
Usage and behavioural data: We collect data about how you interact with the platform, including pages visited, games played, session duration, betting history, search queries within the platform, and feature usage patterns. This data helps us personalise your experience and improve our products.
Communications data: If you contact our support team by email or through the platform's messaging system, we retain records of those communications, including the content of your messages and our responses. This helps us track and resolve issues effectively.
Registration Data
Basic account data collected at sign-up: username, mobile number, date of birth. Used to verify identity and manage your account. We never ask for more than is necessary.
Payment Data
Transaction records (amounts, timestamps, method type) are retained for AML compliance. Full card numbers are never stored — payment processing is handled exclusively by certified third-party gateways.
Device & Technical Data
IP address, browser type, device identifiers, and session metadata collected automatically. Used for security, fraud detection, and maintaining platform stability.
Section 2
How We Use Your Data
at1971 processes personal data only for legitimate, clearly defined purposes. We do not sell your personal data to third parties under any circumstances. The following outlines the specific purposes for which your data is used.
Account management and service delivery: Your registration data is used to create and maintain your at1971 account, authenticate your identity at login, process deposits and withdrawals, credit bonus funds, and deliver the full suite of platform services — including cricket betting, slots, live casino games, and all other available wagering products.
Age and identity verification: at1971 is an 18+ platform. We use the date of birth provided at registration and any KYC documents submitted to verify that all users meet the minimum age requirement. Age verification is a legal and ethical obligation that at1971 takes seriously.
Fraud prevention and security: Device data, IP addresses, and behavioural patterns are analysed by at1971's security systems to detect and prevent fraud, account takeover attempts, collusion, bonus abuse, and money laundering. Suspicious activity triggers internal review procedures and, where appropriate, account suspension pending investigation.
Responsible gaming compliance: We use account activity data — including deposit frequency, session length, and wagering patterns — to identify players who may be exhibiting signs of problem gambling. Where such patterns are detected, at1971 may proactively reach out to the user or apply account-level responsible gaming interventions in line with our Responsible Gaming Policy.
Regulatory and legal compliance: at1971 processes and retains transaction and identity data as required to comply with applicable anti-money-laundering regulations, tax reporting obligations, and any orders from competent legal authorities. Data retained for regulatory purposes is held securely for the legally required retention period and is not used for any other purpose.
Platform improvement and analytics: Aggregated, anonymised usage data is analysed to improve platform performance, prioritise feature development, fix technical issues, and optimise the user experience for Bangladeshi players. Individual-level data is not shared with third-party analytics vendors in identifiable form.
Marketing and promotions: With your consent, at1971 may use your contact details and activity data to send you personalised promotional communications about bonuses, tournaments, seasonal offers (such as Eid and BPL promotions), and new game launches. You may withdraw marketing consent at any time by contacting our support team. Withdrawal of marketing consent does not affect your ability to use the platform.
Security & Fraud Detection
Behavioural and device data feeds our real-time fraud detection systems. Suspicious patterns trigger automated and manual reviews. at1971 never uses this data for purposes unrelated to security and compliance.
Responsible Gaming Monitoring
Activity data is used to identify potential problem gambling behaviour. Where indicators are present, at1971 may contact the player with wellbeing resources or apply protective account measures. Player safety comes first.
Section 3
Data Sharing & Third Parties
at1971 does not share your personal data with third parties except in the limited, specific circumstances described below. In all cases where data is shared, we require that the receiving party maintain appropriate data security standards and use the data only for the stated purpose.
Payment processors: To facilitate deposits and withdrawals, at1971 shares the minimum necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, and banking partners such as Dutch-Bangla Bank and BRAC Bank. These partners are contractually obligated to process your payment data securely and in accordance with their own published privacy policies. at1971 does not store full card numbers; Visa and Mastercard transactions are processed entirely within the payment gateway's secure environment.
Game providers: Gameplay data (game session identifiers, wager amounts, game outcomes) is shared with our certified third-party game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to render games and record results. These providers are certified gaming technology companies operating under their own regulatory frameworks and data handling obligations.
Identity verification and KYC partners: at1971 may use trusted third-party KYC service providers to assist with document verification and identity authentication. These partners receive only the documents and data required to complete the verification task and are not permitted to use this data for any other purpose.
Fraud prevention and security partners: at1971 may share anonymised or pseudonymised device and behavioural data with fraud-prevention technology providers to enhance our security systems. No directly identifiable personal data (such as your name or mobile number) is shared with these partners without your knowledge.
Legal and regulatory disclosure: at1971 may disclose personal data to law enforcement authorities, financial regulators, or other competent governmental bodies when required to do so by applicable law, court order, or regulatory obligation. at1971 will, where permitted by law, notify affected users of such disclosures.
Business transfers: In the event of a merger, acquisition, or sale of all or part of at1971's business, user data may be transferred to the successor entity as part of that transaction. Users will be notified in advance of any such transfer and will retain the rights described in this Privacy Policy under the new entity.
Payment Partners
bKash, Nagad, Rocket, Upay, and banking partners receive only the minimum transaction data needed to process your payment. Full card details are never passed through at1971 — they go directly to certified card processing gateways.
Game Providers
Game session and wager data is shared with providers like Pragmatic Play, Evolution Gaming, and Spribe to render games and log results. These are internationally certified companies operating under their own strict data obligations.
Regulatory Disclosure
at1971 complies with lawful requests for data disclosure from competent authorities. We disclose only what is legally required and will notify users where permitted. We do not volunteer user data to authorities beyond our legal obligations.
Section 4
Cookies & Tracking Technologies
at1971 uses cookies and similar tracking technologies (such as local storage tokens and session identifiers) to operate the platform, maintain your logged-in session, remember your preferences, and monitor platform performance. This section explains the types of cookies we use and how you can manage them.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Maintain your authenticated session, prevent cross-site request forgery, and deliver core platform functionality. Cannot be disabled without breaking the platform. | Session / up to 30 days |
| Functional | Remember your language preference, display settings, and last-visited game categories to provide a personalised experience on return visits. | Up to 12 months |
| Analytics | Collect anonymised data about page views, session duration, and navigation paths to help us understand how users interact with the platform and where improvements are needed. | Up to 24 months |
| Security | Store device fingerprint tokens and fraud-detection signals to identify unusual access patterns and protect your account from unauthorised login attempts. | Up to 90 days |
| Marketing | Used only with your explicit consent to track promotional campaign effectiveness and personalise bonus offers. Can be disabled without affecting core platform access. | Up to 12 months |
Managing cookies: You can manage or delete cookies through your browser's settings at any time. Disabling strictly necessary cookies will prevent you from logging in to your at1971 account. Disabling analytics or marketing cookies will not affect your ability to deposit, play, or withdraw. Note that clearing all cookies will log you out of your current session and reset any saved preferences.
Third-party cookies: Some cookies on the at1971 platform are set by our game providers and payment technology partners. These third-party cookies are governed by the respective provider's own cookie and privacy policies. at1971 does not control third-party cookies and recommends reviewing the privacy policies of game providers if you have specific concerns.
Strictly Necessary Cookies
These cookies are essential for the platform to function. They maintain your logged-in session and protect against security threats. They cannot be turned off without disrupting your ability to use at1971.
Analytics Cookies
Anonymised usage data helps at1971 understand which features are most used and where users encounter problems. No personally identifiable information is passed to analytics systems in identifiable form.
Section 5
Data Security & Retention
at1971 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit between your device and our servers, encrypted storage of sensitive account data at rest, role-based access controls that limit internal staff access to personal data on a strict need-to-know basis, regular security audits and penetration testing of the platform infrastructure, and multi-factor authentication requirements for administrative access to data systems.
Data retention periods: at1971 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following table outlines our standard data retention schedule.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML / regulatory compliance |
| KYC / identity documents | Duration of account + 5 years after closure | Legal obligation |
| Transaction records | 7 years from transaction date | Financial record-keeping regulations |
| Customer support communications | 3 years from last interaction | Dispute resolution / service improvement |
| Device / technical logs | 90 days from collection | Security monitoring |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent management |
| Anonymised analytics data | Up to 24 months (rolling) | Platform improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. at1971 does not retain data beyond its stated retention period for speculative future use.
Data breach response: In the event of a personal data breach that poses a risk to your rights and freedoms, at1971 will notify affected users without undue delay and take immediate remediation steps. If you suspect that your at1971 account has been compromised, contact our support team immediately at the email address in the footer of this page.
256-Bit SSL Encryption
All data transmitted between your device and at1971's servers is protected by industry-standard 256-bit SSL/TLS encryption. This prevents interception of your login credentials, payment data, and account communications.
Defined Retention Limits
at1971 does not hold your data indefinitely. Every category of personal data has a defined maximum retention period. Once that period expires, data is securely deleted or irreversibly anonymised.
Breach Notification
If a data breach occurs that affects your personal information, at1971 will notify you promptly and explain what happened, what data was involved, and what steps we are taking to address the situation.
Section 6
Your Privacy Rights
As a user of the at1971 platform, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, contact our support team at the email address provided in the footer of this page. at1971 will respond to all valid privacy rights requests within 30 days of receipt. In cases of complexity or high volume, we may extend this period by up to an additional 30 days, in which case we will notify you of the extension and the reason for it.
Right of Access
You have the right to request a copy of the personal data at1971 holds about you. We will provide this in a structured, readable format within the statutory timeframe.
Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Right to Restriction
You may request that we restrict processing of your data while a complaint or accuracy dispute is being resolved.
Right to Portability
You have the right to receive your personal data in a machine-readable format and, where technically feasible, request that it be transmitted to another controller.
Right to Object
You have the right to object to processing of your data for direct marketing purposes at any time. You may also object to other processing based on legitimate interests.
Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Right to Lodge a Complaint
If you believe your data has been mishandled, you have the right to raise a complaint with us directly or with the relevant data protection authority in your jurisdiction.
You Are in Control
at1971 believes your personal data belongs to you. Our privacy rights process is straightforward — contact support, verify your identity, and we will act on your request within the statutory 30-day window.
Marketing Opt-Out
You can withdraw consent for marketing communications at any time by contacting support. Opting out of marketing will not affect your ability to log in, deposit, play, or withdraw on at1971.
Section 7
Children & Minors
The at1971 platform is strictly intended for adults aged 18 years and above. at1971 does not knowingly collect, process, or retain personal data from any individual under the age of 18. Age verification checks are performed during the registration process, and at1971 reserves the right to request documentary proof of age at any point during a user's account lifetime.
If at1971 discovers that personal data has been collected from a minor — whether through a misrepresented date of birth during registration or any other means — the affected account will be closed immediately, all associated data will be deleted as promptly as possible consistent with our legal obligations, and any balance held in the account will be returned to the payment method on file after verification.
Parents and guardians who believe that a minor in their care has registered an account on at1971 without parental consent are encouraged to contact our support team immediately at the email address provided in the footer of this page. at1971 will treat such reports as a priority and act on them without delay.
at1971 also supports the use of third-party parental control software to help prevent minors from accessing gambling websites. Tools such as GamBlock, Betfilter, and similar internet filtering products can be configured to block access to online gambling platforms at the device or network level, providing an additional layer of protection for households with children.
🔞 18+ Strictly Enforced
at1971 enforces a strict minimum age of 18. If we discover a registered account belongs to a minor, it is closed immediately and all data is deleted without delay, consistent with legal retention requirements.
Parental Controls
Parents and guardians can use third-party filtering tools (such as GamBlock or Betfilter) to block access to gambling websites at the device level. Contact our support team immediately if you believe a minor has accessed at1971.
Section 8
Policy Updates & Contact
at1971 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, at1971 will notify registered users via the email address or mobile number associated with their account, and will update the "Effective Date" displayed at the top of this page.
We encourage all users to review this Privacy Policy periodically to stay informed about how at1971 protects and processes their personal data. Continued use of the platform following notification of a policy update constitutes acceptance of the revised terms. If you do not agree with any updated provisions, you should stop using the platform and contact our support team to request account closure.
Previous versions: Upon request, at1971 can provide a copy of the prior version of this Privacy Policy that was in effect before any specific update. Contact our support team with the subject line "Previous Privacy Policy Version" and the approximate date you require.
Contact our Data Protection team: For all privacy-related enquiries, data rights requests, or concerns about how at1971 handles your personal data, please contact us at the support email address displayed in the footer of this page. When contacting us about a data protection matter, please include "Privacy" in your subject line and provide sufficient detail for us to identify your account and understand the nature of your request.
Our support team operates on Bangladesh Standard Time (BST, UTC+6) and aims to acknowledge all privacy-related emails within one business day and to resolve them fully within 30 calendar days of receipt.
at1971 is committed to maintaining an open, transparent relationship with all users regarding the handling of personal data. We treat privacy enquiries with the same seriousness as account security issues, and we will always endeavour to give you a clear, complete, and honest answer to any question you raise about your data.
Policy Change Notifications
When this Privacy Policy is materially updated, at1971 notifies registered users via their registered contact details. We will always give you reasonable notice before significant changes take effect.
Privacy Enquiries
Questions about your data or this policy? Email our support team with "Privacy" in the subject line. We operate on Bangladesh Standard Time and aim to respond within one business day and resolve fully within 30 days.
Data Protection at a Glance
Why Your Data Is Safe with at1971
No Data Selling — Ever
at1971 has a firm policy against selling, renting, or trading user data to any third party for commercial gain. Your personal information exists on our platform to serve you, not to generate revenue from advertisers or data brokers.
End-to-End Encryption
Every byte of data exchanged between your device and at1971's servers travels over a 256-bit SSL-encrypted connection. Sensitive data stored at rest — including KYC documents and payment records — is encrypted using industry-standard algorithms.
Strict Internal Access Controls
Access to personal user data within at1971 is restricted to staff with a clearly defined business need. Role-based permissions prevent unauthorised internal access, and all data access events are logged and audited.
Time-Limited Data Retention
Personal data is held only for as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or irreversibly anonymised — we do not accumulate stale data indefinitely.
You Control Marketing Consent
Marketing communications from at1971 are opt-in only. You can withdraw marketing consent at any time without affecting your platform access. We respect your inbox and will never send unsolicited commercial messages beyond your stated preferences.
Certified Game Providers
Every game provider integrated into at1971 — including Pragmatic Play, Evolution Gaming, NetEnt, Spribe, and Ezugi — operates under internationally recognised certifications and their own robust data protection frameworks, extending your data protection coverage throughout the gaming experience.
Your Privacy Is Protected — Now Explore at1971
You've reviewed our Privacy Policy and can see exactly how at1971 protects your data. Log in to your account, explore cricket betting, browse our slots library, or visit the at1971 Casino — all on a platform built for Bangladeshi players with security at its core.